Privacy Policy
Last updated: May 2026
Briteline Studio respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit our website, contact us, request a website review or work with us.
Who we are
Briteline Studio provides web design, booking optimisation and enquiry flow support for service based businesses.
If you have any questions about this Privacy Policy or how your data is used, you can contact us at:
Email: hello@britelinestudio.com
Website: www.britelinestudio.com
What information we collect
We may collect the following information when you use our website or contact us:
Your name
Your email address
Your phone number, if you provide it
Your business name
Your website URL
Details about your business, goals or current website
Messages or enquiries you send to us
Information about how you use our website, such as pages visited or forms submitted
How we collect your information
We collect information when you:
Fill in a contact form
Request a free website review
Book a call
Email us directly
Send us a message on social media
Use or browse our website
We may also collect basic website usage information through cookies, analytics tools or similar technologies.
How we use your information
We use your information to:
Respond to your enquiries
Provide a free website review
Book and manage calls
Understand your business goals
Recommend suitable website, booking or enquiry improvements
Provide our services
Send updates relating to your project or enquiry
Improve our website and services
Keep records for business and legal purposes
We do not sell your personal information.
Our lawful basis for using your information
We use your personal information where we have a lawful reason to do so. This may include:
Consent, where you choose to submit your details or agree to receive certain communications
Contract, where we need your information to provide a service you have requested
Legitimate interests, where we use your information to respond to enquiries, improve our services or manage our business
Legal obligation, where we need to keep certain records for tax, accounting or legal reasons
Who we share your information with
We may share your information with trusted service providers that help us run our business, such as:
Website hosting platforms
Email providers
Booking or calendar tools
Analytics providers
Payment providers
Project management or communication tools
We only share information where necessary and we expect these providers to keep your information secure.
How long we keep your information
We only keep your information for as long as necessary.
Enquiry information may be kept for up to 12 months after our last contact.
Client and project records may be kept for up to 6 years for tax, accounting and legal purposes.
Website analytics information may be kept according to the settings of the analytics tool used.
Cookies and website tracking
Our website may use cookies or similar technologies to help the site work properly, understand how visitors use the site and improve the user experience.
Some cookies are necessary for the website to function. Others, such as analytics or marketing cookies, may require your consent.
For more information, please see our Cookie Policy.
Your rights
Under UK data protection law, you have rights over your personal information. These may include the right to:
Access the personal information we hold about you
Ask us to correct inaccurate information
Ask us to delete your information
Ask us to restrict how we use your information
Object to certain uses of your information
Withdraw consent, where we rely on consent
Ask for your information to be transferred to another provider in some circumstances
How to contact us about your data
To ask a question or make a request about your personal information, contact us at:
Email: hello@britelinestudio.com
Complaints
If you are unhappy with how we use your personal information, please contact us first so we can try to resolve it.
You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new “Last updated” date.