Privacy Policy

Last updated: July 2026

Briteline Studio respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit our website, contact us, book a consultation or work with us.

Who we are

Briteline Studio provides virtual assistant and business support services to businesses across the UK.

If you have any questions about this Privacy Policy or how your data is used, you can contact us at:

Email: hello@britelinestudio.com

Website: www.britelinestudio.com

What information we collect

We may collect the following information when you use our website or contact us:

Your name
Your email address
Your phone number, if you provide it
Your business name
Details about your business and the support you require
Messages or enquiries you send to us
Information about how you use our website, such as pages visited or forms submitted

How we collect your information

We collect information when you:

Fill in a contact form
Book a free consultation
Book a call
Email us directly
Send us a message on social media
Use or browse our website

We may also collect basic website usage information through cookies, analytics tools or similar technologies.

How we use your information

We use your information to:

Respond to your enquiries
Provide a consultation
Book and manage calls
Understand your business and support requirements
Recommend suitable virtual assistant and business support services
Provide our services
Send updates relating to your project or ongoing support
Improve our website and services
Keep records for business and legal purposes

We do not sell your personal information.

Our lawful basis for using your information

We use your personal information where we have a lawful reason to do so. This may include:

Consent, where you choose to submit your details or agree to receive certain communications.
Contract, where we need your information to provide a service you have requested.
Legitimate interests, where we use your information to respond to enquiries, improve our services or manage our business.
Legal obligation, where we need to keep certain records for tax, accounting or legal reasons.

Who we share your information with

We may share your information with trusted service providers that help us run our business, such as:

Website hosting platforms
Email providers
Booking or calendar tools
Analytics providers
Payment providers
Project management, communication and business support platforms

We only share information where necessary and expect these providers to keep your information secure.

How long we keep your information

We only keep your information for as long as necessary.

Enquiry information may be kept for up to 12 months after our last contact.

Client records may be kept for up to 6 years for tax, accounting and legal purposes.

Website analytics information may be kept according to the settings of the analytics tool used.

Cookies and website tracking

Our website may use cookies or similar technologies to help the site work properly, understand how visitors use the site and improve the user experience.

Some cookies are necessary for the website to function. Others, such as analytics or marketing cookies, may require your consent.

For more information, please see our Cookie Policy.

Your rights

Under UK data protection law, you have rights over your personal information. These may include the right to:

Access the personal information we hold about you
Ask us to correct inaccurate information
Ask us to delete your information
Ask us to restrict how we use your information
Object to certain uses of your information
Withdraw consent, where we rely on consent
Ask for your information to be transferred to another provider in some circumstances

How to contact us about your data

To ask a question or make a request about your personal information, contact us at:

Email: hello@britelinestudio.com

Complaints

If you are unhappy with how we use your personal information, please contact us first so we can try to resolve it.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK regulator for data protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new "Last updated" date.